Digitalisasi Pelaporan Energi Dan Air Perangkat Daerah Kota Salatiga Melalui Pendekatan Participant Observation
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Division of Economic Affairs and Natural Resources, Regional Secretariat of Salatiga City has implemented a digital transformation in the reporting system for energy and water consumption by regional apparatus (OPD) through the use of Google Forms. This initiative aims to support efficient, environmentally friendly, and sustainable work practices. This study employed a participatory observation method by directly observing the process of filling out digital forms by regional apparatus organizations. The results indicate that Google Forms provide convenience in the creation, management, and acceleration of the reporting process. Real-time data collection facilitates monitoring and decision-making, while cross-device accessibility enables independent reporting from each location. Nevertheless, the implementation of this system still encounters challenges, such as limited form design, dependence on a stable internet connection, and other technical obstacles. Overall, the use of Google Forms is considered to deliver significant benefits in improving data efficiency, accuracy, and transparency. Therefore, digitalized reporting via Google Forms has the potential to serve as an effective solution in supporting better governance in Salatiga City.
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